Okay, so I confess… I didn’t read the instructions completely concerning interest transfers. There are some rules that Finanzas Forex follows:
1) FFx will process your transfer request only after 10 days have passed
2) The transfers will take place either on the 5th or the 20th of the month.
3) They’ll take longer if you made mistake on your bank information
So, for example, I put in my request to pull money out on the first of the month. Ten days had to pass before they would even look at my request. When the 20th rolled around, I suppose they decided to punish me by making me wait until the NEXT payment period, the 5th of the next month, causing the 5 week wait. Mystery solved.
I thought I would look over the frequently asked questions (located in the “Attention to the Client” area), and sure enough, all the info was listed.
As I had mentioned in the last post, I put a request to retire another 300 dollars (after fixing the bank info), and after about three weeks, I found it in my account. Strangely though, they charged me 45 dollars AGAIN! I just put in a complaint, telling them the situation– Let’s see if they respond.
